H2 Hotel Berlin-Alexanderplatz is centrally positioned in the vibrant Mitte district of Berlin, providing guests with immediate access to historical and cultural landmarks. Its location near Alexanderplatz makes it a strategic hub for exploring the city. The hotel combines modern amenities with an innovative service approach tailored for today's travelers. Notable attractions like the Museum Island and the Berlin Cathedral are just a short distance away.
Location
Strategically located just steps away from Alexanderplatz, the hotel is surrounded by an array of public transportation options. The S-Bahn station of the same name is within a five-minute walk, providing seamless connections to the city's main train stations and airports. Guests can also explore a variety of Berlin's iconic landmarks, including the Brandenburg Gate and Checkpoint Charlie, swiftly via public transport or on foot.
Rooms
The hotel features 288 non-smoking rooms designed in a modern style. Each room is equipped with air conditioning, a flat-screen TV, and underfloor heating in the bathroom. Guests can choose from various room types, including quadruple and accessible rooms, catering to different needs. Rooms are designed to provide a sense of regeneration, ensuring comfort away from the city buzz.
Eat & Drink
The H2 Hub Berlin serves as the dining center within the hotel, open until 11 p.m. It emphasizes quality over quantity with a menu that includes fresh, healthy dishes suitable for various appetites. Guests can enjoy a hearty breakfast and a selection of snacks throughout the day. Dining options promote a casual atmosphere for guests to unwind after a day of exploration.
Leisure & Business
The hotel accommodates both leisure and business travelers with amenities such as free Wi-Fi throughout the property. Guests have access to an underground parking facility with 70 spaces, alongside meeting areas tailored to small conferences. The hotel’s dynamic location facilitates easy access to various city attractions and is ideal for casual meetings or group gatherings.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Breakfast!
The breakfast was delightful with a generous selection, and I loved that it was available until 11 am, giving us plenty of time to enjoy it.view full review
Comfortable Stay
The room was impeccably clean, and the beds were incredibly comfortable, making it hard for me to get out of bed in the morning!view full review
Quiet Atmosphere
Despite being located on a busy main road, the hotel was surprisingly quiet, allowing for a peaceful night's sleep.view full review
Convenient Snacks!
The 24/7 shop and bar in the reception were a lifesaver, offering a wide range of snacks and drinks whenever we needed them.view full review
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.4
Location
8.8
Service
7.2
Dining
7.1
Guest reviews
7.4/10
based on 20 reviews
8.2
8.2/10based on 19517 reviews
Frank
United States,
April
2024
8.4/10
The hotel is centrally located with easy access to public transportation and major sights, making it a perfect base for exploring the city. The rooms are well-organized and soundproof, although they may feel a bit crowded for some. The service is top-notch, with helpful and friendly staff, ensuring a pleasant stay. The dining options are adequate but could be improved for a better experience.
Rooms
8.0
The rooms were well-organized and soundproof.
Service
9.0
The service was nice and helpful.
Location
10.0
The hotel's location is perfect, within walking distance of major sights and public transportation options.
Dining
7.0
The dining experience was more than adequate, but could be enhanced with additional options.
Facilities
8.0
The facilities were satisfactory for a comfortable stay.
Helen
United Kingdom,
March
2024
8.0/10
The hotel is conveniently located near Alexanderplatz with great access to transportation. The rooms have a unique design reminiscent of a cruise cabin or sleeper car, offering comfort and practicality. While the service was helpful in providing advice, some staff members were not as friendly. The location is fantastic for exploring Berlin by foot or public transport. The dining experience was good, with a variety of options including gluten-free choices. Overall, a convenient choice for a stay in Berlin.
Rooms
8.0
The rooms were comfortable and well-equipped, designed with a unique style resembling a cruise cabin or sleeper car.
Service
7.0
The service was nice and helpful, although some reception personnel were not very friendly.
Location
9.0
The location is excellent, close to Alexanderplatz and a short walk to various attractions and transport links in Berlin.
Dining
8.0
The dining experience was good, offering a variety of breakfast options including catering for gluten-free requests.
Facilities
8.0
The hotel offers sufficient facilities for a comfortable stay.
Harry
United States,
February
2024
7.0/10
My stay at the hotel was overall pleasant. The rooms were a bit small and tight, but they were clean, and the great shower made up for it. The included breakfast was delicious and a nice touch, and the hotel's proximity to the train station was convenient. However, having only limited space with 2 suitcases was a downside.
Rooms
7.0
The rooms, although small and tight with 2 suitcases, were clean and the great breakfast included in the price made up for it.
Service
6.0
The service was a bit inconsistent. While some staff members were friendly and helpful, there was an incident where staff forcefully entered my room early in the morning for room service without prior notice, which was unsettling.
Location
8.0
The hotel's location was very central, making it easy to explore the city's sightseeing attractions. The proximity to the train station was convenient for getting around. However, the presence of football watching in the evening took away from the customer service experience.
Dining
7.0
The dining experience was satisfactory, with a good breakfast offering, but more variety in the food options and better organization in the restaurant layout could enhance the experience further.
Facilities
7.0
The hotel facilities were basic but adequate for a comfortable stay.
Nigel
United Kingdom,
February
2024
7.2/10
My stay at the hotel was a mix of bright and comfy rooms, but with sparse amenities and limited provisions. The service was friendly and helpful, although there were some minor shortcomings. The location was convenient for exploring nearby attractions, yet it could get crowded at times. The dining experience was pleasant overall, despite some crowded moments. The facilities offered were satisfactory, but improvements could be made.
Rooms
7.0
The rooms were bright and comfy, although amenities were sparsely provided.
Service
8.0
The service was friendly and helpful, addressing our questions with knowledge.
Location
6.0
The location was convenient for accessing nearby attractions, although it could get crowded at times.
Dining
8.0
The dining experience was enjoyable overall, with some crowded moments.
Facilities
7.0
The hotel provided satisfactory facilities for a comfortable stay.
James
United States,
January
2024
6.8/10
The hotel offers modern and clean rooms but was unacceptably small for accommodating five people. Although tea and coffee facilities were lacking, the requirement of a room key to operate the lifts added a unique touch to the stay. The service was a mixed experience with some staff being nice while others were unhelpful and unfriendly. The location, although not near all major sights, is excellent for exploring Berlin easily. The dining options were varied but could get hectic during peak times.
Rooms
7.0
The rooms were modern and clean, but small for five people. Lacked tea and coffee facilities.
Service
5.0
The service was a mix of nice and unfriendly staff, some were unhelpful at times.
Location
8.0
The location is excellent for exploring Berlin, close to Alexanderplatz and within walking distance of major attractions.
Dining
7.0
The dining area had a nice variety but could get busy. Some vegan options were available.
Facilities
The hotel had a convenient setup, not over-crowded, with varied dining options.
James
United Kingdom,
December
2023
8.4/10
The hotel is superbly located, making it convenient for exploring central Berlin. The rooms, though small, are efficiently designed for maximum comfort and rest. The service is friendly and helpful. The dining offers a good selection to start your daily adventures. Great value for the prime location and quality service.
Rooms
8.0
The rooms, from the reception to the rooms, may be small but are efficiently designed to maximize space. They are soundproof, allowing for a restful recharge after a busy day.
Service
9.0
The staff, despite the number of guests, were very helpful with any information needed and displayed a friendly attitude.
Location
10.0
The location could not be more convenient for central Berlin, with easy access to all kinds of public transportation and close proximity to major attractions.
Dining
8.0
The dining experience is good, offering a selection to suit all tastes and replenished regularly to fuel your daily Berlin adventures.
Facilities
7.0
The hotel offers facilities that cater well to travelers' needs and enhance the overall stay experience.
Lauren
United States,
November
2023
7.6/10
My stay at the hotel was simply perfect. The room was flawless in terms of style, furniture, and size. However, the air conditioning was a bit of a struggle as I couldn't get the room to cool down to my liking. The pillows were also too soft, and an extra one would've been great for added comfort.
Rooms
8.0
The room was more than perfect in terms of style, furniture, and size, but had some issues with cooling down and pillow comfort.
Service
6.0
The service here was a bit hit or miss. While some staff members were pleasant and polite, others came across as impolite or unfriendly, especially when we arrived earlier than expected. On a positive note, the young man working in the breakfast area at night was exceptional.
Location
10.0
The location couldn't have been better. Just a short walk from Alexanderplatz, it offered easy access to public transport, dining options, and entertainment right at the doorstep.
Dining
7.0
The dining experience was decent, with a consistent menu each day. However, the food options were a bit limited and lacked variety for the number of guests staying at the hotel.
Facilities
7.0
The hotel facilities were adequate, but nothing extraordinary was noted.
Wilfred
United Kingdom,
October
2023
8.2/10
The hotel rooms were of good quality, a good size, and very clean with amenities that more than met our needs. The breakfast buffet provided a variety, and the food was fresh and delicious. However, the rooms were way too warm, the pillows felt like paper, and there was a lot of noise from the main road. The rooms are very tiny.
Rooms
7.0
The rooms were clean, good size, and met our needs.
Service
9.0
The service was extremely helpful and lovely. They went above and beyond to assist us.
Location
9.0
The hotel's location is excellent, right next to Galeria Kaufhof mall and convenient for sightseeing.
Dining
8.0
The dining experience was generous, but it could get hectic due to crowds. The glazed cakes were amazing.
Facilities
8.0
The hotel has great facilities for its guests.
Norman
United States,
October
2023
6.8/10
My stay at this hotel was a mixed experience. While the location was excellent for accessing Berlin's major attractions, the service left much to be desired with attempts to overcharge. The dining options were good but could have been more varied. The rooms, although a bit crowded with bunk beds, provided very comfortable rest.
Rooms
7.0
The rooms, though crowded with bunk beds, offered very comfortable sleeping arrangements at the rear of the building.
Service
5.0
The service was not very accommodating and there were attempts to overcharge for my stay, which was disappointing.
Location
9.0
The hotel's location is excellent, conveniently close to Alexanderplatz, making it easy to reach all Berlin's attractions and the airport.
Dining
7.0
The dining experience was good, but the options could have been more varied.
Facilities
The hotel's facilities were basic but satisfactory for a short stay.
Matthew
United Kingdom,
October
2023
7.0/10
The hotel is conveniently located near Alexanderplatz, offering good relaxation spots and food options. However, there are similar hotels in the area with better prices. The rooms could benefit from improved soundproofing and more toiletries, but it's nice to have a drink before heading to your room.
Rooms
7.0
The rooms, although a bit small for four adults, were adequate for a comfortable stay. I wish they were better soundproofed, as noise from the next room was easily heard. A few more toiletries would have been appreciated.
Service
6.0
The service was a mix of warm hospitality and distant behavior. While some staff members were very kind and helpful, others at the front desk seemed unfriendly and cold, avoiding engaging in conversations.
Location
8.0
The hotel's location is convenient, especially for exploring Alexanderplatz and accessing transit options, making it easy to travel to Tegel airport. It's within walking distance of the Berliner Fernsehturm Tower and offers good relaxation spots for a drink with excellent Wi-Fi.
Dining
6.0
The dining experience was decent with a variety of options, but there's room for improvement, especially in offering more non-meat/dairy choices and enhancing the quality of food. However, the desserts were enjoyable.
Facilities
8.0
The hotel provided satisfactory facilities, including good food options nearby and easy access to public transit. It's worth taking the recommended walking tour available at the hotel for a better exploration of the area.
Barbara
United Kingdom,
October
2023
8.2/10
The hotel is ideally located, offering easy access to transportation services and attractions. The rooms were modern, clean, and perfect for our needs, although a bit small for four adults. The service was pleasant and accommodating. The dining options were decent but could use more variety. Overall, a great choice for exploring Berlin.
Rooms
8.0
The room was very modern and clean, suitable for our stay.
Service
9.0
The service was kind and attentive, making our stay enjoyable.
Location
9.0
The hotel's location was perfect for all our travel needs, close to attractions and public transportation options.
Dining
7.0
The dining experience, although good, could benefit from more variety.
Facilities
8.0
The hotel provides essential facilities that meet our needs.
Thomas
United Kingdom,
August
2023
7.2/10
The hotel is conveniently located near the train station and main attractions, making it great for business trips without unnecessary frills. The rooms were clean and nice, although some noise disturbances were present. The service was professional but lacked attentiveness in some aspects. The dining experience, while basic, was reasonably priced and convenient for takeaway. The location is a major plus being close to the main attractions and public transport, but noise can be an issue for some.
Rooms
7.0
The rooms were nice and clean, but noise from the surrounding area could be disturbing at times.
Service
7.0
The service was professional and helpful overall, but there were instances of lack of attention to detail.
Location
9.0
The hotel's location was excellent, close to the train station, main attractions, and public transport links.
Dining
6.0
The dining options were basic and repetitive, but the pricing was reasonable for the quality.
Facilities
7.0
Robert
United States,
June
2023
7.8/10
The hotel is conveniently located near Alexanderplatz, offering easy access to public transportation and city tours. The rooms are clean and well-equipped, though they could use an extra chair. The dining experience is average but includes a satisfying hot buffet. The staff is helpful and attentive. Overall, a good value for money option in a bustling area.
Rooms
7.0
The rooms were clean and well-equipped, but a bit small and lacking in additional seating.
Service
8.0
The staff was helpful and attentive, providing useful information about food ingredients.
Location
9.0
Conveniently situated near Alexanderplatz, perfect for both tourists and business travelers.
Dining
7.0
The dining experience was satisfactory, offering a nice hot buffet but could get hectic during peak times.
Facilities
The hotel offers basic facilities and amenities, nothing extravagant but functional.
Moses
United States,
June
2023
8.2/10
Upon arrival at midday, I found the hotel to be well-located with plenty of dining options nearby. The room, though compact, was cleverly designed with non-movable beds. The array of amenities was impressive, but some adjustments could enhance the overall experience.
Rooms
8.0
The room I stayed in was compact yet efficiently designed. The separate beds, although not movable together, provided a cozy setup with a variety of options.
Service
9.0
The service here truly went above and beyond my expectations. I was accommodated to respect my beliefs and the staff, especially the young man at night in the breakfast area, was always pleasant and willing to help.
Location
9.0
The hotel's location is unbeatable, offering easy access to various attractions and public transport links. Despite some early morning noise due to deliveries, the proximity to key sights makes it a convenient choice for travelers.
Dining
7.0
The dining scene at the hotel was bustling but provided ample choices, especially for vegetarians. The fresh produce and variety were commendable, albeit a bit crowded during peak times.
Facilities
8.0
The facilities at the hotel were well-maintained and met my needs satisfactorily.
Chris
United States,
June
2023
7.2/10
The hotel is in a perfect location, close to Christmas Markets, pubs, restaurants, and attractions. The rooms were clean but sparsely provided for the four of us. The service was friendly overall, but a bit inconsistent with some rude encounters. The dining experience was good but lacked variety, and the location made it easy to reach important places in the city.
Rooms
7.0
The rooms were clean and suitable for the four of us, but amenities like pillows, toiletries, and tea/coffee facilities were lacking. The temperature control was a bit tricky, and the pillows were too soft for comfort, requiring an additional pillow.
Service
6.0
The service was a mix of friendly and rude encounters. While they sorted out our early check-in and informed about stairs, some staff members were off-putting.
Location
9.0
The hotel is perfectly located near Christmas Markets, pubs, and attractions, making it easy to explore the city. Being close to Alexander Platz and transportation options added to the convenience, though noisy elevator shafts were a downside.
Dining
7.0
The dining experience was satisfactory, with good amenities such as WiFi and a comfortable shower. However, the lack of variety in the menu made it repetitive after a few days.
Facilities
7.0
The facilities were adequate, with good WiFi and comfortable beds, offering a decent shower experience. However, the dining options lacked variety, making it a bit monotonous for longer stays.
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